KortexWiki.
An AI-powered knowledge base that answers your team's questions instantly. Trained on your data, available in any language, 24/7.
The challenge
Client's needs.
Cut repetitive questions
The team needed to spend less time answering the same internal questions that came up over and over throughout the workday.
Instant knowledge access
Employees needed instant access to company knowledge, without waiting for a colleague to reply on Slack or email.
Multilingual support
The system had to support multiple languages, so international teams and partners could get answers in their native language.
Connect existing sources
The setup had to plug into existing data sources and knowledge structures, with no need to rebuild documentation from scratch.
Automate routine tasks
The client needed to automate routine information tasks across the team, freeing real capacity for the work that matters.
Maintain data accuracy
The system had to keep data accurate and consistent, reducing errors in how information was handled, stored, and shared.
What we built
Solutions.
AI knowledge base
Built a ChatGPT-powered knowledge base trained on the client's specific data: policies, procedures, product documentation, and internal processes, with immediate and accurate answers in natural language.
Automated task management
Implemented AI-driven automation to handle routine information tasks, reducing the manual effort of searching, compiling, and distributing information across the organization.
Multilingual support
Enabled the platform to operate across multiple languages, allowing international teams and partners to access and contribute knowledge in their own language, without translation overhead.
Custom content management
Developed a flexible CMS allowing the team to easily add, update, and organize knowledge base content, keeping information current without requiring any technical expertise.
AI + human loop
Built a system where the AI handles known questions instantly and escalates unknown ones to the right person, with every human response fed back into the knowledge base to make it smarter.
Integrations and security
Connected KortexWiki to existing internal systems and data sources, with customizable security settings that ensure sensitive information is accessible only to the right people.
AI knowledge base
Built a ChatGPT-powered knowledge base trained on the client's specific data: policies, procedures, product documentation, and internal processes, with immediate and accurate answers in natural language.
Automated task management
Implemented AI-driven automation to handle routine information tasks, reducing the manual effort of searching, compiling, and distributing information across the organization.
Multilingual support
Enabled the platform to operate across multiple languages, allowing international teams and partners to access and contribute knowledge in their own language, without translation overhead.
Custom content management
Developed a flexible CMS allowing the team to easily add, update, and organize knowledge base content, keeping information current without requiring any technical expertise.
AI + human loop
Built a system where the AI handles known questions instantly and escalates unknown ones to the right person, with every human response fed back into the knowledge base to make it smarter.
Integrations and security
Connected KortexWiki to existing internal systems and data sources, with customizable security settings that ensure sensitive information is accessible only to the right people.
AI knowledge base
Built a ChatGPT-powered knowledge base trained on the client's specific data: policies, procedures, product documentation, and internal processes, with immediate and accurate answers in natural language.
Automated task management
Implemented AI-driven automation to handle routine information tasks, reducing the manual effort of searching, compiling, and distributing information across the organization.
Multilingual support
Enabled the platform to operate across multiple languages, allowing international teams and partners to access and contribute knowledge in their own language, without translation overhead.
Custom content management
Developed a flexible CMS allowing the team to easily add, update, and organize knowledge base content, keeping information current without requiring any technical expertise.
AI + human loop
Built a system where the AI handles known questions instantly and escalates unknown ones to the right person, with every human response fed back into the knowledge base to make it smarter.
Integrations and security
Connected KortexWiki to existing internal systems and data sources, with customizable security settings that ensure sensitive information is accessible only to the right people.
AI knowledge base
Built a ChatGPT-powered knowledge base trained on the client's specific data: policies, procedures, product documentation, and internal processes, with immediate and accurate answers in natural language.
Automated task management
Implemented AI-driven automation to handle routine information tasks, reducing the manual effort of searching, compiling, and distributing information across the organization.
Multilingual support
Enabled the platform to operate across multiple languages, allowing international teams and partners to access and contribute knowledge in their own language, without translation overhead.
Custom content management
Developed a flexible CMS allowing the team to easily add, update, and organize knowledge base content, keeping information current without requiring any technical expertise.
AI + human loop
Built a system where the AI handles known questions instantly and escalates unknown ones to the right person, with every human response fed back into the knowledge base to make it smarter.
Integrations and security
Connected KortexWiki to existing internal systems and data sources, with customizable security settings that ensure sensitive information is accessible only to the right people.
B2B commerce that fits the business.
Every company has the knowledge its people need, buried in documents, emails, and the heads of experienced colleagues. KortexWiki was built to surface that knowledge instantly, to anyone who needs it, at any hour.
THE RESULT
80% fewer routine questions.
An AI knowledge base that answers instantly, learns continuously, and gives your team back the time they were spending on questions the system now handles alone.